The following is not included in the holiday price:

• Transportation between your home and the UK airports, porterage to and from check-in desks at the airports and the holiday hotels.
• The cost of personal items such as laundry, drinks and telephone calls.
• Costs of visas where required.
• Holiday insurance.
• In-flight meals on most of our flights.
• Use of the air-conditioning in certain hotels.
• Use of sunbeds, umbrellas and other facilities in the hotel, around the swimming pools and on the beach unless otherwise specified.
• Use of safety deposit boxes in hotels unless otherwise specified.
• The use of a cot if required.
• Use of local resort's transport unless otherwise specified.
• Charges made for collection of tickets at your departure airport.
• Supplements resulting from current unknown taxes and costs, if applicable at the time of your booking.
• Reimbursement to apartment owners and hoteliers for any damage to their property.
• The visit of a Balkan Holidays Representative in Web Only hotels. Accommodation Only clients may also not receive a visit.

The following facilities will usually incur a local charge unless otherwise stated in the hotel descriptions:

• Babysitting
• Swimming pools and water-slides
• Sunbeds and parasols
• Table tennis
• Pool tables
• Health centres
• Safety deposit boxes
• Entry to discos/night clubs
• Gym
• Sauna

In addition, there is usually a small charge to pay for all public toilets, even those located in hotels. Some hotels offer beach / pool towels against a refundable deposit.

Before You Travel

At The Airport

Our Flights And Flying With Us

Luggage

Travelling With Children

Whilst You Are On Holiday

Accommodation

Health Concerns

Your Holiday

Disabled Customers