Every passenger will need a valid 10 year British passport. For travel to Bulgaria, Slovenia and Croatia for stays of up to 90 days in a 180 day period you do not require a visa. It is a customers responsibility to be in possession of a full 10 year valid passport with at least 3 months validity from the day you leave the destination and necessary visas. Balkan Holidays or your airline, may refuse you travel if you do not have the correct documents. From 1st October 2021 you cannot enter the UK on an EU ID card unless you fall into one of the categories that are exempt. Full details HERE 


Please contact the embassy of your destination country for the latest and most up-to-date information or visit the offical page for your destination at gov.uk/foreign-travel-advice.

When booking and before you travel ensure that:

*Both first name and surname given at time of booking must be as per your passport. If the passport and ticket does not match, you may not be able to travel and your insurance policy may be invalid. Your passport should be valid for 3 months after your return date from the destination.
*Your passport or travel document is not damaged or has been tampered with, either of these could result in you being unable to travel. Please contract the Passport Adviceline on 0870 521 0410 or visit the Passport Service Website, for further information or advice.

You should take your holiday confirmation invoice with you in case the reason for your visit is requested at the airport on arrival.

Information in this section is valid for British citizens only.

If you are travelling to Bulgaria, you will need to complete an immigration card upon arrival giving details of your stay and your place of residence whilst in Bulgaria. You will receive the card on arrival.

*If you book accommodation with us or have arranged your own accommodation at a hotel, your hotelier should stamp your immigration card and submit it to the local police station on your behalf.
*If you book a flight only to Bulgaria and you are staying in private accommodation, eg. with friends and family you are required to submit the immigration card to the local police station yourself upon your arrival. Failure to do so may result in a fine.

Clients with 'British Subject' passports should contact the Embassy of their destination country for information on travelling to their chosen country.

A non-British citizen, are citizens of British Dependent Territories, those who hold their citizenship by virtue of connection with Gibraltar, British subjects who have a right to live in the United Kingdom, and EC and other nationals.

If you are non-British citizen, please consult the Embassy of your destination country and the Home Office Immigration Department, to check whether a visa is required. You may require special documentation, either for your destination country or for your return to the UK.

Holders of 'British Citizen' passports can travel freely to all our destinations.

For first-time British passport applications, you will need documentation to prove that you are a British Citizen. These documents will need to be originals, not photocopies. Originals may also be required if you are replacing a lost or stolen passport. For further details, call the Passport Adviceline on 08705 210 410 or visit the Passport Service website.

If you need to apply for a new or replacement passport, ensure that you to leave plenty of time for the passport office to process your application. You don not have to wait until your current passport expires to renew it. There are often delays throughout the year, especially in the run up to and during busy holiday period.

Since the 5th October 1998, children including new-born babies, are required to travel on their own passport. Bulgaria, will refuse entry to any child or infant without their own passport. Children aged 16 and over must also hold their own individual passports. For further information please contact the UK passport office on 08705 210 410.

If you are in the UK, you should immediately report the loss or theft of your passport to the police and to the UK Passport Service (UKPS). You will need to complete and sign a lost/stolen declaration form. This can be obtained from either, the Passport adviceline on 0870 521 0410, the UKPS website on the Passport Service website, your local passport office or police station or selected Post Office branches offering the passport application Check & Send service.

If you are abroad, report the loss or theft of your passport immediately to the local police, the British Foreign and Commonwealth Office (FCO) Consulate, Embassy or High Commission. You can find all the details of your local FCO by visiting the Foreign & Commonwealth Office website before you go on holiday.

Make sure you read the following checklist.

Before You Travel

At The Airport

Our Flights And Flying With Us

Luggage

Travelling With Children

Whilst You Are On Holiday

Accommodation

Health Concerns

Your Holiday

Disabled Customers