Providing Feedback
On your return flight, you will have the opportunity to fill out a Customer Satisfaction Questionnaire. We encourage as many customers to fill these out as possible.
These questionnaires help us to understand:
• What we do well, so we can keep doing it.
• Areas where we can improve.
If you would like to send us any further comments and feedback, you can do this by:
Post:
Balkan Holidays Ltd
Sofia House
19 Conduit Street
W1S 2BH
London, UK
Email:
cs@balkanholidays.co.uk
Disputes about your holiday that we cannot settle can be referred to arbitration under a special scheme administered by the Chartered Institute of Arbitrators. For full details please refer to our terms and conditions.
Holiday Information Topics
Our Flights And Flying With Us
Accommodation
Why book with us?
Balkan Holidays has 59 years of experience in providing great value summer and
winter holidays
and since 1966 we have sold millions of holidays.
From Your
Local Airport
Local Airport
Trust
the Specialist
the Specialist
Free
Child Places
Child Places
Fully Protected
Holidays
Holidays
No Hidden
Fees
Fees
Loyalty
Discount
Discount
