Security Policy

We are happy to announce that on July 5, 2011 balkanholidays.co.uk met the PCI data security requirements by passing a SecurityMetrics® Site Certification vulnerability scan.

The website balkanholidays.co.uk is tested quarterly to ensure that high security standards are maintained, which significantly reduces the risk that this site will be compromised and credit card or other sensitive data will be stolen or misused.

To encrypt your details while they are transmitted over the Internet we use SSL (Secure Socket Layer) technology. This ensures that the information you provide to us, including your debit or credit card details, remains private.

Our website is Comodo secured. The security of our Encrypted Data Transmission is certified, and our identity is verified by Comodo. Please click on the Comodo seal at the bottom of this page for further details. We will also ask for your security code at the time of booking, as added protection. This is the unique 3-digit code that is printed on the back of your card or a 4 digit code if using American Express and located at the front of the credit card.

We provide 3D Secure via Verfied by Visa and Mastercard SecureCode services, where your bank will ask to verify your card details for extra security when making payments online. UK Banks and building societies have added extra security checks when you book online. This is part of what is called Strong Customer Authentication SCA - PSD2. For added consumer protection and security the payments on Balkan Holidays web site supports Payment Services Directive (PSD2) as well.