UK Airport Lounges

➤ What are the current entry requirements for Bulgaria?
From 1st February, entry to Bulgaria has relaxed for arrivals from the UK. After 1st February, if you qualify as fully vaccinated, you will only need to provide one of the following documents:

A valid covid vaccination certificate
Evidence of prior covid infection
A negative covid test (PCR taken maximum 72hrs prior to arrival or rapid antigen taken maximum 48hrs prior to arrival).. Please check our update page here - https://www.balkanholidays.co.uk/holiday_information/health_concerns/coronavirus-travel-advice--balkan-holidays.html
Please also refer to the Government's Official Travel Information page for the latest requirements for both your destination and return to the UK..
➤ How can I make a change to my booking and how much will it cost?
To make changes to your booking, contact us by calling 0207 543 5555 (and selecting option 1). New holiday costs will apply based on the new chosen dates (not valid for promotional pricing).

➤ Will I be advised if my holiday or flight is cancelled?
If you are travelling on one of our charter flights to Bulgaria from 19th December 2021 onwards, these flights are planned to operate as scheduled. If your holiday cannot operate because of Government restrictions we will contact you to detail the options available to you. We would ask you not to contact us for updates, but please be patient and wait for us to contact you..
If your holiday cannot operate because of Government restrictions we will contact you to detail the options available to you. We would ask you not to contact us for updates, but please be patient and wait for us to contact you.

➤ I would like to cancel my holiday now, what are my options?
If you would like to cancel your holiday now, our advice would be to either be patient and wait for the official information or email our reservations on res@balkanholidays.co.uk and look at the options for later in the Winter 2021-22 season. If you do decide to cancel by your own choice then this would be at charges stipulated in our terms.

➤ I have a refund credit note, but I’d like a cash refund – how do I get this?
If you have been issued with a refund credit voucher, you have the option to wait until you feel the time is right for you to book your holiday with us. Your refund credit voucher is protected by ABTA but must be used before 30th September 2022. We have holidays on sale right up until 30th September 2022 for Summer Sun and Winter 2022-23 so you have plenty of choice. If you have decided that you would like a cash refund to give you more time to book then email us on refunds@balkanholidays.co.uk if you are a direct client and refundagents@balkanholidays.co.uk if you are a travel agent.

➤ Can I delay paying my final balance?
We fully understand and appreciated the uncertainty of the situation means you may be reluctant to pay on the balance due date. Please contact our call centre on 02075435555 option 1 or email res@balkanholidays.co.uk to discuss further.

➤ What happens if I test positive 72hrs prior to departure?
As Covid-19 is now considered an insuarable event, we would suggest that you carefully select your travel insurance policy to cover this event and to ensure that you are covered to a level that fully satisfies all of your requirements.

➤ What happens if the rules change whilst I am on holiday?
If the rules change our resort team will be on hand to assist you and to explain what the new rules will be. But you will need to comply with any restrictions imposed by the home nations on your return.

➤ If you cancel my holiday how long will it take to get a refund?
These are unprecedented times and we try our very best to do this as quickly as possible. In the majority of cases this is approximately 14 days but we would ask you to be patient if it takes a little longer.

If you book additional travel services for your holiday via this link, you will not benefit from rights applying to packages under the Package Travel Regulations and Linked Travel Arrangements Regulations 2018 in respect of those services*

I understand and agree

➤ What are the current entry requirements for Bulgaria?
From 1st February, entry to Bulgaria has relaxed for arrivals from the UK. After 1st February, if you qualify as fully vaccinated, you will only need to provide one of the following documents:

A valid covid vaccination certificate
Evidence of prior covid infection
A negative covid test (PCR taken maximum 72hrs prior to arrival or rapid antigen taken maximum 48hrs prior to arrival).. Please check our update page here - https://www.balkanholidays.co.uk/holiday_information/health_concerns/coronavirus-travel-advice--balkan-holidays.html
Please also refer to the Government's Official Travel Information page for the latest requirements for both your destination and return to the UK..
➤ How can I make a change to my booking and how much will it cost?
To make changes to your booking, contact us by calling 0207 543 5555 (and selecting option 1). New holiday costs will apply based on the new chosen dates (not valid for promotional pricing).

➤ Will I be advised if my holiday or flight is cancelled?
If you are travelling on one of our charter flights to Bulgaria from 19th December 2021 onwards, these flights are planned to operate as scheduled. If your holiday cannot operate because of Government restrictions we will contact you to detail the options available to you. We would ask you not to contact us for updates, but please be patient and wait for us to contact you..
If your holiday cannot operate because of Government restrictions we will contact you to detail the options available to you. We would ask you not to contact us for updates, but please be patient and wait for us to contact you.

➤ I would like to cancel my holiday now, what are my options?
If you would like to cancel your holiday now, our advice would be to either be patient and wait for the official information or email our reservations on res@balkanholidays.co.uk and look at the options for later in the Winter 2021-22 season. If you do decide to cancel by your own choice then this would be at charges stipulated in our terms.

➤ I have a refund credit note, but I’d like a cash refund – how do I get this?
If you have been issued with a refund credit voucher, you have the option to wait until you feel the time is right for you to book your holiday with us. Your refund credit voucher is protected by ABTA but must be used before 30th September 2022. We have holidays on sale right up until 30th September 2022 for Summer Sun and Winter 2022-23 so you have plenty of choice. If you have decided that you would like a cash refund to give you more time to book then email us on refunds@balkanholidays.co.uk if you are a direct client and refundagents@balkanholidays.co.uk if you are a travel agent.

➤ Can I delay paying my final balance?
We fully understand and appreciated the uncertainty of the situation means you may be reluctant to pay on the balance due date. Please contact our call centre on 02075435555 option 1 or email res@balkanholidays.co.uk to discuss further.

➤ What happens if I test positive 72hrs prior to departure?
As Covid-19 is now considered an insuarable event, we would suggest that you carefully select your travel insurance policy to cover this event and to ensure that you are covered to a level that fully satisfies all of your requirements.

➤ What happens if the rules change whilst I am on holiday?
If the rules change our resort team will be on hand to assist you and to explain what the new rules will be. But you will need to comply with any restrictions imposed by the home nations on your return.

➤ If you cancel my holiday how long will it take to get a refund?
These are unprecedented times and we try our very best to do this as quickly as possible. In the majority of cases this is approximately 14 days but we would ask you to be patient if it takes a little longer.


Monday to Friday	09:00 - 17:30hrs
Saturday	09:00 - 17:00hrs (Reservations only)
Sunday	Closed
Bank Holiday	11:00 - 16:00hrs (Reservations only)

Flight Extras

Pre Book Your Seats

Pre book seats together, front row seats or select your seat number prior to travelling.

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Extra Legroom Seats

Stretch out and reserve your extra legroom seats to make your flight more comfortable.

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Extra Luggage Allowance

Additional Luggage Allowance on Balkan Holidays Flights from just £4 per Kilo.

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Carriage and Storage for Sports Equipment

Planning on taking your own equipment on your ski or golf holidays? Pre-book to guarantee your flight carriage today!

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On-Board Catering

A selection of drinks and snacks are available to purchase on Charter Flights.

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UK Airport Lounges

Escape the airport crowds and relax in the comfort of an airport lounge.

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UK Airport Parking

Pre-book your parking space at a car park close to the airport.

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UK Airport Hotels

Are you already dreading that long journey from your home to the airport first thing in the morning?

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Holiday Extras

Travel Insurance

Travel insurance is essential when travelling with us. This can be booked through us or with another company.

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FairFX Prepaid Travel Card

Introducing FairFX Prepaid Travel Card - the smarter way to manage your money abroad!

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Car Hire

Hiring a car for part of your holiday gives you added freedom to explore the country on your own.

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Why book with us?

Balkan Holidays has 58 years of experience in providing great value summer and winter holidays
and since 1966 we have sold millions of holidays.

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*If you book additional travel services for your trip or holiday via this link/these links, you will NOT benefit from rights applying to packages under the Package Travel and Linked Travel Arrangements Regulations 2018 in respect of those services. Therefore, Balkan Holidays will not be responsible for the proper performance of those additional travel services. In case of problems please contact the relevant service provider. However, if you book additional travel services via this link/these links not later than 24 hours after receiving the confirmation of the booking from Balkan Holidays, those travel services will become part of a linked travel arrangement. Balkan Holidays has, as required by the Package Travel and Linked Travel Arrangements Regulations 2018, protection in place to refund your payments to Balkan Holidays for services not fully performed because of Balkan Holidays’ insolvency. Please note that this does not provide a refund in the event of the insolvency of the relevant additional service provider.

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UK Airport Lounges

Flight Extras

Holiday Extras

Balkan Holidays has 58 years of experience in providing great value summer and winter holidays and since 1966 we have sold millions of holidays.

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Balkan Holidays has 58 years of experience in providing great value summer and winter holidays
and since 1966 we have sold millions of holidays.