We welcome any feedback our customers may have about our holidays!
All our customers have the opportunity to fill out a Customer Satisfaction Questionnaire. These
questionnaires are then analysed, to help us understand:
what we do well, so we can keep doing it!
areas where we can improve.
Please, spend some time reading some of the comments we have received!
"We would like to thank everyone at the Hotel Orphee for all their help and kindness when I had my accident on Friday October 9th 2009.
The reception staff, the Balkan Rep and the dining room staff were all great.
We had a great holiday, fabulous country, lovely hotel, super food and wonderful trips."
Mr. Pinkett
