What do our customers have to say about Balkan Holidays

If you’re new here, where have you been? We’ve been providing holidays to the Balkans and beyond for almost 60 years and we have a lot of loyal customers, we’d love you to join us too, and if you already are, THANK YOU, we wouldn’t be where we are today without such wonderful people trusting us with their holidays which to most are some of the most important parts of the year.

Here’s what our customers have to say,

We asked our customers to sum up Balkan Holidays in 1 sentence, whilst we won’t share every sentence we have summarised the key themes….

 1. Value for Money – Many customers mention affordability, reasonable pricing, and good deals as key reasons for choosing Balkan Holidays.
 2. Great Service – Words like “excellent service,” “friendly staff,” and “helpful customer service” appear frequently.
 3. Convenience & Flight Options – Customers appreciate direct flights from local airports (e.g., Aberdeen, Humberside, Southend, Teesside, Cardiff, Edinburgh, etc.).
 4. Loyalty & Reliability – Many repeat customers emphasize long-term loyalty, with some booking for over 20+ years.
 5. Ease of Booking – The straightforward booking process, both online and over the phone, is frequently praised.
 6. Great Holiday Experience – Customers love Bulgaria as a destination, including the quality of hotels, resorts, and excursions.
 7. Ski Holidays– Many highlight ski packages, lift passes, and ski convenience as a key reason for returning.
 8. Customer Support & Reps – Balkan Holidays’ in-resort reps are often mentioned for their professionalism and friendliness.
 9. Trust & Reputation – Long-standing customers trust Balkan Holidays for their travel needs.

Why wait see our holidays on our website now - Click Here or speak to our reservations department on 0207 543 5555.  Alternatively head to a travel agent who will be able to help you further.